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Dean Hines the innovator behind Ignite Learning & Development Ltd with 18 years experience working with people and businesses developing skills, behaviours and results driven teams. Dean’s keen and energetic approach to finding solutions for people and business development is unquestionable, achieving countless results for Individuals, Teams and Organisations. Dean is a qualified Master Hypnotist, NLP Practitioner, Firewalking Instructor and Insights Licensed Practitioner applying many different models to ultimately find the required solution. An Accelerated Learning facilitator his interventions can only be described as serious fun. |
Warburtons Carbon Trust
BSM The Sustainable Futures Co
Harley Davidson International Motors
Just Car Clinics Triumph Motorcyles
Aston Martin Volvo Cars UK |
UK
USA
Ireland
Australia
France
Canada
Dubai
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Biography
Mark Ayres specialises in the design and delivery of comprehensive
bespoke training programmes, facilitating the learning through workshops
and coaching. Expertise in the following areas:
Sales skills to win and enhance the retail customer relationships
Customer relationship management of corporate accounts
Effective communication with colleagues and clients
Individual motivation
The art of selling dealer finance
Aftersales skills and the importance of getting it right
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Harley-Davidson
Bank of Scotland
Volvo
Pinnacle Engineering
VW
Just Car Clinics
Hyundai
Marshall Motor Group
Vauxhall
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Biography
Marios Stavrou experience areas: Marketing, Technical training, Wholesale,
Franchising, Dealer development, Regional zone Sales, Fleet zone sales
Skills expertise:
Marketing
Body language
Advanced communication (NLP)
Database management which include Kerridge 8.3 / Sage / Goldmine /
Access.
Business funding
Effective cold calling
Closing the sale and negotiation for profit
Time management
Team building
Managing a corporate department
Working within the team.
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Chrysler Motor
Talbot Motor
Peugeot Automobiles UK
Honda UK
D.C.UK
Volvo UK
Daihatsu
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UK
France |
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Biography
Ian Robson specialises in Sales Management and Leadership, Field Sales
Training and Business Improvement also Positive Impact programmes.
Expertise in Selling Skills, Sales Management, Sales Lead Control,
Deal Building and Motivation, Product Knowledge, telephone skills
and customer care to name but a few.
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VW
Honda
JCT600
Citreon
International Motors |
England
Ireland
Belgium |
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Biography
Karen Bates specialises in Programme Management and Field Sales Training,
Coaching and Mentoring. Expertise in telephone prospecting and lead
generation and telephone sales.
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ITT World Directories
MKD Holdings England and Boston / United States
Miller Metcalf Estate Agents
Laserfix
Volkswagen Group Uk
Honda
Fiat
Hyundai
LDV
Alfa Romeo
Ford
Skoda
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UK
Ireland
USA
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Biography
Steve Penson has an outstanding background in customer service management
and After sales and has an enthusiastic approach which enlivens any
training programme. From his engineering experience and knowledge gained
using the principles of Kaizen (based on the Toyota production system
philosophy) Steve’s common sense, hands-on approach helps him
identify and develop innovative and creative solutions. A qualified
NVQ assessor and coach, his corporate background has seen him work throughout
Europe and the United States implementing Change Management, Customer
Service, Best Practice and Benchmarking programmes for both premium
and volume manufacturers. He inspires and motivates individuals and
teams to challenge preconceptions and achieve their full potential.
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Lexus Global
Honda Europe
Infiniti Global
Inchcape Retail
Mercedes-Benz
Porsche GB
Lloyds TSB
B&Q
White Clarke Technology
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UK
Belgium
USA
France
Switzerland
Italy
Poland
Russia
Croatia
Germany
Spain
Ukraine
Slovenia
Australia
Canada
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Biography
Hugh Lawson specialises in the design and delivery of interactive
and entertaining training programmes for both the public and private
sector, facilitating the learning through workshops and case studies.
Expertise in the following areas:
Advanced Sales Skills, Customer Relationship Management with Corporate
Accounts, Effective Communication by Understanding Classic Behaviours
and Traits, Individual Motivation, Personal Leadership and Development
programmes, Accredited (Edward De Bono) Six Thinking Hats facilitator,
SFEDI accredited, NVQ Customer Care & Team Leader
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Shell Retail
Volvo Construction Equipment
Marshall Motor Group
Hyundai
MG Rover
Roche Pharma
HMP Services
NHS Bedfordshire
Bedfordshire Special Constabulary
BT
Bathstore
Skoda
LDV
Maxwell’s Hair & Beauty |
England
Scotland
Ireland
USA |
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Biography
Suzanne Leusby is an experienced multimedia and web designer with over
ten years experience. Suzanne has worked with clients throughout the
UK working on a variety of projects including websites, touch screen
kiosk software, interactive CD’s, presentations, award ceremony
graphics and much more.
www.pinkinteractive.co.uk
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Strides Wedding Specialists
Saville Creative
Photogenix Portrait Studios
Mark Robert Hair
Dream Dogs Dog Training
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UK |
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Biography
Hans-Joachim Ruthe areas of expertise are corporate and management
consultancy, management and sales training, public speaking and presentation
skills.
Expert in Automotive and Motorcycle Industry Leasing and Fleet Management
Companies, Warranties and Insurance.
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Opel
GM
BMW
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Germany |
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Biography
Peter Dubbeldam is a Dutch-born multi-lingual international consultant.
He specialises in training and coaching of leadership programmes and
management of sales and marketing operations within various markets
His expertise lies in finding market solutions, implementing and streamlining
processes and coaching management with a strong focus on human values.
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Rolls Royce
entley Academy
Harley Davidson University
MG Rover
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Netherlands
France
UK
Spain
Germany
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Biography
Guido Baum specialises in Sales Training Coaching and Mentoring expert
in Sales & Light Commercial Vehicle Sales expertise in Persolog,
Structogram and Triogram.
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Nissan
Center Europe
Renault Deutschland
Iveco
Adam Opel
Harley Davidson
Yamaha Motor
Deutsche Bahn Logistics
Ingram Micro Distribution
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Germany
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Biography
Peter Brugman is a Business Development Consultant specialising in
supporting organisations through change and improvement, executing
and delivering custom made programmes in all areas of Sales and Leadership
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Harley Davidson University
Europe and USA
GM/Opel & Chevrolet
Suzuki Cars
DAF Trucks
Jaguar
Volvo
Land Rover
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Netherlands
Belgium
Germany
Austria
Switzerland
USA |
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Biography
Joanne Flynn is a former Commercial Director of a fast moving e-commerce
superstore. Joanne’s approach and wide management skills has
given her the experience in designing and building successful sales
teams.
Having joined Dean and the Ignite team as a Commercial Manager Joanne
is the all important link between partners, delegates and our training
specialists managing projects. Throughout her extensive and varied
career Joanne has continuously strived to evolve and progress and
is passionate about challenging and developing people to reach their
full potential. Her core values are that people should be treated
fairly and with respect and as part of her own personal development
is looking forward to becoming accredited as an “Insights®
Discovery Licensed Practitioner" this year. |
Just Car Clinics
Harley Davidson
Marshall Motor Group
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UK
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